Privacy Policy

Nursension is operated by Enlightened Informatics ("we," "our," or "us"). Nursension is an AI-powered career application for nursing and healthcare professionals, offering voice interview practice and resume tools. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

By using Nursension, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Diagnostic Data — Crash reports and performance data from the mobile app, used to identify and fix bugs.
• Evaluation Data — AI-generated scores, feedback, strengths, and areas for improvement from your practice sessions.
• Device Information — Device type, operating system version, and browser type for service optimization and troubleshooting.
• Account Data — Name and email address, collected when you register via Sign in with Apple, Google Sign-In, or email/password.
• Usage Data — Session history, app interactions, feature usage patterns, and which tools you use through a connected AI assistant.
• Voice Recordings & Transcripts — Audio captured through your device's microphone during practice sessions, and the resulting text transcripts.
• Subscription Data — Subscription status and transaction records, processed through Stripe on the web and Apple In-App Purchases on iOS. We do not directly handle or store your payment card information.
• Resumes, Job Postings & Application Documents — Resume files you upload (PDF, Word, text, or image) and the text we extract from them; job postings you paste in; the contact details you enter for a document header (such as name, email, phone, location, and LinkedIn URL); the AI review of your resume; and the tailored resumes and cover letters we generate for you.

We use the information we collect to:

• Manage your subscription and account.
• Provide AI-powered interview practice and coaching sessions.
• Improve and optimize our service, content, and user experience.
• Process and transcribe voice sessions for review and improvement.
• Generate evaluations and personalized feedback on your performance.
• Build improvement plans and practice questions from your practice sessions.
• Share data with an AI assistant you connect, when you use its Nursension tools.
• Send transactional communications (e.g., password resets, evaluation notifications).
• Review your resume against a job posting and generate a tailored resume and cover letter.

To provide our core functionality, your data is processed by the following third-party AI services:

• VAPI — Real-time voice processing and transcription during practice sessions. Voice data is transmitted to VAPI's servers for processing.
• Anthropic (Claude) — Session transcripts are sent to Anthropic's Claude AI for evaluation and feedback generation. When you use the resume tools, your resume (the uploaded file or its extracted text) and the job posting you provide are sent to Claude to check them for hidden instructions aimed at AI systems, to review your resume, and to write your tailored resume and cover letter. PDF and image resumes you upload are also sent to Claude to extract their text. When you use Nursension through a connected AI assistant, the answers, experience, interview notes, and job postings you give its tools are also sent to Claude to produce the result. Anthropic processes this data in accordance with their privacy policy and does not use content sent through its commercial API to train its models.

Your voice data leaves your device and is transmitted to third-party servers for processing. We ensure all third-party providers maintain appropriate security standards.

Please do not include patient information or other health information in anything you say, upload, or paste, including practice sessions, resumes, and job postings.

You can connect Nursension to an AI assistant you use, such as ChatGPT or Claude. Nothing is shared with an assistant until you connect it and approve access on our consent screen.

Once connected, an assistant can receive the following when you use its Nursension tools:

• Your saved jobs and job search results.
• Your quiz score and the topics you missed.
• Your resume reviews and application documents.
• Your practice session history, scores, and written evaluation feedback.
• Improvement plans and practice questions built from your practice sessions.
• The full text transcripts of your practice sessions, after we try to remove patient identifiers from them and from your feedback.

Voice recordings are not sent to connected assistants.

We also use Claude, as described in section 04, to find patient identifiers in your transcripts and feedback and to build your improvement plans and practice questions.

What an assistant receives is then handled by its provider, such as OpenAI or Anthropic, under your account with them. Their terms and your settings decide how long it is kept and whether it is used to improve their models. The statement in section 04 about Anthropic's commercial API does not apply to data you send through your own Claude account.

You can disconnect an assistant at any time in your Nursension settings on our website. Disconnecting stops new sharing. It does not delete what is already in that assistant's history, so delete that with the provider.

Removing patient identifiers is automated and may miss some. Please do not name patients or share details that could identify them during practice sessions.

We also use the following services to operate Nursension:

• Resend — Transactional email delivery.
• Google — Google Sign-In authentication.
• Vercel — Web application hosting and deployment.
• Supabase — Database hosting and user authentication.
• Apple — Sign in with Apple authentication and In-App Purchase processing.
• Stripe — Web payments for subscriptions and one-time purchases, and billing records.
• Sentry — Crash and performance monitoring for the mobile app, to help us identify and fix bugs.
• Upstash — Rate limiting that protects the service from abuse, using account identifiers and IP addresses.
• RevenueCat — Subscription and purchase analytics for transactions processed through Apple In-App Purchases.
• GoHighLevel — Lead and contact records for masterclass registrations: name, email, phone, time zone, and campaign details.
• Cloudflare — Hosts the connection between Nursension and AI assistants you connect, and carries what those assistants send and receive.
• Kit — Email sent to people who confirm a Nursension account, sign up for marketing, or register for a masterclass. You can unsubscribe at any time.
• PostHog — Product analytics on app and feature usage, linked to your account, to help us improve Nursension. Not used for advertising or cross-app tracking.
• Meta — Ad measurement. When someone registers for a masterclass or buys through it, we send Meta an event with their hashed email, first name, and phone, plus click identifiers, IP address, and browser details.

Your data is stored securely using industry-standard practices:

• Data is encrypted at rest in our database (Supabase).
• All data in transit is protected with HTTPS/TLS encryption.
• We regularly review our security practices and update them as needed.
• Access controls and role-based permissions restrict data access to authorized personnel only.
• Uploaded resumes and generated documents are kept in private storage. Only you can download them, through links that expire after one minute.
• Our logs and product analytics record identifiers and counts for the resume tools, never the text of your resume, the job posting, or your contact details.

We retain your personal data for as long as necessary to provide you with our services and fulfill the purposes described in this policy. When your data is no longer needed, we securely delete or anonymize it.

Uploaded resumes, resume reviews, job postings, and generated application documents are kept until you delete them or delete your account. Deleting an application kit removes its documents and the contact details entered for it. We keep a record that the kit existed, with no document content, so it still counts toward your plan's monthly kit limit. Your uploaded resume and resume reviews are removed when you delete your account, or sooner on request. Each application kit also keeps a copy of the resume text it was built from. That copy stays when you delete the kit or the uploaded resume, and is removed when you delete your account.

Deleting your account removes your profile, sign-in, resumes and application documents. Your practice session records (recordings, transcripts, scores and feedback) are unlinked from your account and kept unless you email us at info@nursension.ai to delete them. Billing records are also kept, unlinked from your account. We also keep a log of the deletion with your user ID, IP address, browser user agent, a hash of your email address, your subscription status at the time, and whether an Apple sign-in token was revoked.

You may request deletion of your data at any time by contacting us, or delete your account with the account deletion feature within the app. Deleting data with us does not delete anything a connected AI assistant already received; see section 05.

You have the right to:

• Export your data in a portable format.
• Access your personal data and request a copy.
• Delete your account. Deleting an account removes your profile, sign-in, resumes and application documents. Practice session records (recordings, transcripts, scores and feedback) are unlinked from your account and kept unless you email us to delete them.

You can also disconnect any AI assistant you connected; see section 05. Account deletion does not remove what a connected assistant already received. Account deletion is available in-app under Settings, or by emailing info@nursension.ai.

Nursension is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or via email. Your continued use of Nursension after changes are posted constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: